Forum Discussion

adamburger16's avatar
6 years ago

Temporary Solution To Lost Cars And Parts (PS4)

Hello Everyone!,

Recently I've been seeing quite a bit of complaints about lost career progress due to a game crash error. So far I've encountered this issue only once when it happened for my friend, and I just wanted to come here to the forums after I ran a quick experiment on the PS4. I do believe I have found a temporary solution to get your progress back. However it will only probably work for the PS4.

Steps to fixing this issue -

- Power down your PS4

- When powering up your PS4. Hold down the power button until your console beeps for a second time. It will bring up a safe mode menu

- Connect your PS4 controller to the console with the USB Charging cord that you receive with the console. Press the PS button

- A menu selection will come up with a few different selections. Go down to the "Rebuild Database" option and select "yes". Your console will then go through the process of rebuilding your database. DO NOT SHUT OFF THE PS4 DURING THIS PROCESS OR YOU WILL MESS UP YOUR ENTIRE HARD DRIVE!!!!

- After your PS4 is done performing the rebuild database operation. Go back into NFS Heat, and select "Solo Session" in the main menu. Once you are inside of the garage in the game. Back out to the main menu

- Once you are at the main menu. Select the "online session" option, and a prompt will pop up on the screen where it's going to say that your local inventory doesn't match the one online. It will also ask if you want to upload your local inventory. Select "Yes", and load into an online session.

- Once you are in an online session all of your progress should be back.

I do believe that the main underlying issue to the entire problem that everyone is encountering is data corruption. There's an autosave prompt in this game that goes on at the worst times where the game could crash. I really do hope that the devs at Ghost will give us the option to shut that off because it's causing too many issues at this time. It's also a similar issue I kept running into on the PS3 with NFS MW 2012. If you didn't allow the game to save even if the game froze. You would lose all of your progress. Which in turn would cause you to perform the rebuild database prompt on the PS3, and then all of the progress would be returned. I actually can't count how many times I had to perform that action on that game which was extremely frustrating.

I really do hope that a more permanent solution is included in the next update. I really would hate to see such a good game go downhill due to such a silly issue such as this. I hope this helps everyone!

Cheers!

adamburger16

57 Replies

  • revaton's avatar
    revaton
    6 years ago

    Hey adam burger the solution didn't work for me yesterday i was just playing and got kicked offline now i lost all my money i did no glitches btw and i have the error code 40010000 whenever i try to go online and i cant play online in nfs heat and some of my cars are missing what do i do

  • Dominion6270's avatar
    Dominion6270
    6 years ago

    I got hit with the error code 4001000, I couldn't locate a chat w EA option at the time so I saw a forum post on EA's website I tried one of the suggestions to overwrite my online saved data, and or saved game data I did that only thing with that was although we are prompted to enter our garage to save progress, especially when servers are shutting down, you would've thought that the game was keeping accurate progress due to this frequent garage visits we make while playing game, but unfortunately for me after I did this the game took me back to an old save from July 2020 and my most recent saves were from Sept 25 2020, which meant for me all my most recent accomplishments like finishing the entire game, and most recent car transactions not to mention builds were lost I had well over 100++ cars all the highest dollar value cars, I even had cars that I purchased twice numerous times for different builds, so I wouldn't have to share parts between cars and I swear guys I acquired all of this with no game deception just countless hours and days, weeks, months of grinding doing laps to earn, heck I developed carpal tunnel from this, and it's all gone I'm back to 60 cars that aren't even fixed, do you know how many engines I bought over 600,000 bucks the time it takes, not to mention my custom wraps I had a very impressive stable of cars my friends, I have numerous games but none that completely consumed my life and time like NFS Heat I'm completely broken up and I'm a grown man that feel like he just lost a parent, so I saw this post and was praying to GOD to bring my cars back nothing man I can't even play anymore or bear to look at my PS4 and I'm probably forever done with NFS my favorite game, movie I'm just lost millions and millions of bucks on builds and cars and time from my personal life I can never get back. I pray someone knows another way I'd pay you for my recovery of my lost cars!!

  • Dominion6270's avatar
    Dominion6270
    6 years ago

    I got hit with the error code 4001000, I couldn't locate a chat w EA option at the time so I saw a forum post on EA's website I tried one of the suggestions to overwrite my online saved data, and or saved game data I did that only thing with that was although we are prompted to enter our garage to save progress, especially when servers are shutting down, you would've thought that the game was keeping accurate progress due to this frequent garage visits we make while playing game, but unfortunately for me after I did this the game took me back to an old save from July 2020 and my most recent saves were from Sept 25 2020, which meant for me all my most recent accomplishments like finishing the entire game, and most recent car transactions not to mention builds were lost I had well over 100++ cars all the highest dollar value cars, I even had cars that I purchased twice numerous times for different builds, so I wouldn't have to share parts between cars and I swear guys I acquired all of this with no game deception just countless hours and days, weeks, months of grinding doing laps to earn, heck I developed carpal tunnel from this, and it's all gone I'm back to 60 cars that aren't even fixed, do you know how many engines I bought over 600,000 bucks the time it takes, not to mention my custom wraps I had a very impressive stable of cars my friends, I have numerous games but none that completely consumed my life and time like NFS Heat I'm completely broken up and I'm a grown man that feel like he just lost a parent, so I saw this post and was praying to GOD to bring my cars back nothing man I can't even play anymore or bear to look at my PS4 and I'm probably forever done with NFS my favorite game, movie I'm just lost millions and millions of bucks on builds and cars and time from my personal life I can never get back. I pray someone knows another way I'd pay you for my recovery of my lost cars!!   Dominion6270

  • Rasmus230897's avatar
    Rasmus230897
    6 years ago

    Feel the pain brother, same happened to me. Even talked to support, nothing can be done 

  • It didn’t work for me at first until I drove for a few minutes in a solo lobby. After I went to the garage and quit out it loaded me right online 

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