hi awesome it looks like the the pack has been fixed it is showing up again in my system
thanks again for all of your help
hi thanks for your reply if you go to the xbox main website and also in the xbox one store you will see that the simply jaguar complete pack (which contained the racers and the cops) was removed entirely, it also took it off my harddrive. i cannot find anyway to redownload it so it is no longer avaialable for me to use. i know about the games and apps section and it does not show up at all in there either. if i try to redownload the cars seperatly (one is cops and the other one is racers) it says it will charge it says it will recharge me. is there anyway for you unlock 2 basic packs for me from your end so i can use them again without having to repurchase it as you can see i did pay for it . i think it is a error on microsofts part and maybe you do not relaize that the pack is removed from their website and online altogether
thanks for your help i hope you can help me fix this
chris
Alright, I will try to collect more information about this missing pack. I'll keep you posted.
thanks you are awesome i will keep a eye out
We are looking into this issue.
Just a question, can you please confirm that you bought the Jaguar Complete Pack, and not one of the micro pack (Cop / racer) please?
Thank you!
Edit: was it the movie pack?
