Community ManagerHey there,
Sorry for the delay. Can you share a picture of the error message you are receiving? I have escalated this issue to the game team, but things might go a little bit slow due to the holidays.
As soon as I have more information I will let you know.
-Groguet
Hi Groguet. I can share some images with you. I believe I am suffering from the same issue. So in short words, the PlayStation store still asks us to pay for the VOL9 premium speed pass even though we have purchased the ultimate collection upgrade. In the image, you can tell that the ultimate collection is purchased but the speed pass still has a price tag on it. I checked both the in-game and outside stores; none showed a download button. We really need some help from you and thank you so much, sir.
