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danjcapaldi's avatar
danjcapaldi
Newcomer
1 month ago

Error code 40050000 for need for speed unbound ps5 online

Can someone please help me, ive had this issue ever since i bought need for speed unbound on my ps5, i didnt have this issue on pc just ps5, whenever i try to access online i get an error message saying “item system synchronisation failed please contact customer support, error code 40050000

why does this happen? Customer support arent helping, my connection is good, my ea account is connected to my PlayStation, never had issues with any other ea related games just nfs. 

 

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi there, I'm really sorry to hear that. I noticed that you haven't received any replies yet, so I'm reaching out to see if you're still experiencing this issue. 

    In case you are, please try the following steps:

    • Go to your PS5 Settings > Storage > Saved Data > NFS Unbound.
    • Delete only your "Wrap" or "User" cache files if you see them listed separately. Do not delete your main save file!

    I hope this helps.

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