Product: Need for Speed: UnboundPlatform:Xbox Series XSummarize your bug I can’t play need for speed unbound online. Every time I try to go into online I get an error message reading “failed to create lobby” “item system synchronization failed. Please contact customer support.” Error code 40010000 and error code ftjr2008How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? Go to need for speed unbound online, be in the garage and have the internet disconnectWhat happens when the bug occurs? The game locks me out with an error message reading “failed to create lobby” “item system synchronization failed. Please contact customer support.” With the error code 40010000 and error code ftjr2008What do you expect to see? Can you please help me fix this error message and be able to play need for speed unbound online. My gamer tag is johnvaughan22

Had a cloud save and a console savesyncing to cloud did not helpdeleted from consolestarted game which forgot progressclosed gamedownloaded from cloudstarted and now online okwish I could get to previous cloud saves to before I sold all my cars!

Everytime since the new Porsche update came out I haven’t been able to go online I keep getting two error codes I keep getting error FTJR2008 and Error code 40010000 I have tried everything please help me

Product: Need for Speed: UnboundPlatform:PlayStation 5Summarize your bug Error codes, item failed synchronization Code: 40010000 + FTJR2008 How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? Dunno, maybe find the spacific item that having trouble synchronizing 🤷🏽♂️What happens when the bug occurs? Everytime I boot up from the Main Menu. Error code: 40010000 is shown after proceeding to the garage an try to find an Online lobby Error code: FTJR2008 is shown both saying Contact Customer support.What do you expect to see? Maybe a patch or info on how to resolve this problem. I was playing yesterday prior to update but today its failed to synchronize im on PS5 im sure im not the only one having this problem..Edit : I deleted the game an now downloading it again, hopefully this resolves with my old save still intact. Edit : After redownloading the game its still giving me the same Error Code: 40010000. When I manage to load in sorta it gives me an Error Code: FTJR2008. I might just have to wait for a patch in my case bummer.Also let me keep my BMW M3 GTR LE ☹️

HI @riceycivic Thanks for the update! To check have you tried the following? Manage your downloadable content (DLC) on PlayStation Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch) Verify you signed into your PSN account Check for updates Restore Licence Try the steps in our Connection and Advance Connection Guides Open your PS5 NAT Type Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use) Entering Safe Mode and Rebuild your PS database Cheers!

I've been playing on nfs unbound since release. I'm getting this exact error now w/ vol4. and have tried every work around. I have sold every car, changed the banner, picture, clothing items, etc. I have deleted the console save and restored cloud... no luck. There has to be some kind of issue with cars and parts combinations. Before vol4. everything was working perfect, and I never had a single issue or crash. The only thing that was weird was in vol 2. I customized a Rx-7 and made a fast and the furious look alike, fully customized every part and applied the skin that was already created. When Vol.3 was released something bugged out because the entirety of vol.3 the roof was missing as well as the doors, the passenger and back seats....... all you could see was the complete front of the car, the front seat, steering wheel and avatar driving and then the trunk and spoiler/rear bumper were all complete. When vol 4 dropped the car got its roof back and doors but now I'm getting this item synchronization failure no matter what I do. Ea seems to have known about the problem. Different volumes cause different flictations with car parts and combos and only some are lucky enough to undo whatever clashes with the new patch. Pay $70 for a game that can't even be played.....If this can't be fixed then we should be entitled to a refund and compensation due to all of the time and money spent, lost on dlc cars/packs etc. How can you take people's money and leave them a defective product? Also noticed that the around the universe under glow (blue and white flashing) I had previously unlocked and equipped on several cars was now locked in vol.4 and in the purchase screen several under glows were missing for purchase and the around the universe was copied in 4 slots repeatedly back-to-back near the bottom of the list. PLEASE FIX YOUR BROKEN GAME!!!!!!

NFS Unbound - Error codes 40010000 & FTJR2008 "Failed to create lobby”

187 Replies

KrazyKiller24-7
3 years ago
Here is a fix for the ps5 version.
Steps in the description and explained in video.
https://youtu.be/SPq0C9G6VCU
Piggy-Johnny
3 years ago
@约翰沃恩22 now do you know how to solve this problem? i have also met this problem .i want to know the solution thank you
MrEckersley
2 years ago
I have same issue Error Syncing System, Contact with Customer Service: Error Code: FTJR2008 when i try to play online, even get that error when i start the game.
Eze_Aj_Steezy
2 years ago
I was playing yesterday prior to update but today its failed to synchronize im on PS5 im sure im not the only one having this problem..
Edit : I deleted the game an now downloading it again, hopefully this resolves with my old save still intact.
Edit : After redownloading the game its still giving me the same Error Code: 40010000. When I manage to load in sorta it gives me an Error Code: FTJR2008. I might just have to wait for a patch in my case bummer.
Also let me keep my BMW M3 GTR LE ☹️
@EA_Barry @EA_Illium @EA_Darko @Braddock512 @jenny_a_m
Rakwon987
2 years ago
@Eze_Aj_Steezy same but I'm on pc. sad case havent been able to play since yesterday!
Eze_Aj_Steezy
2 years ago
Product: Need for Speed: Unbound
Platform:PlayStation 5
Summarize your bug Error codes, item failed synchronization Code: 40010000 + FTJR2008
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Dunno, maybe find the spacific item that having trouble synchronizing 🤷🏽‍♂️
What happens when the bug occurs? Everytime I boot up from the Main Menu. Error code: 40010000 is shown after proceeding to the garage an try to find an Online lobby Error code: FTJR2008 is shown both saying Contact Customer support.
What do you expect to see? Maybe a patch or info on how to resolve this problem.
‌
I was playing yesterday prior to update but today its failed to synchronize im on PS5 im sure im not the only one having this problem..
Edit : I deleted the game an now downloading it again, hopefully this resolves with my old save still intact.
Edit : After redownloading the game its still giving me the same Error Code: 40010000. When I manage to load in sorta it gives me an Error Code: FTJR2008. I might just have to wait for a patch in my case bummer.
Also let me keep my BMW M3 GTR LE ☹️
MidwestMuscle92
2 years ago
Hello I am currently having issues with NFS Unbound for the 1st time since launch. I was playing last night and when I updated to the Vol 2 today it kept giving me these error codes. I checked to see if there’s an outage on Xbox and everything is good. I did all the troubleshooting stuff and I am lost. I can’t play online. Can you please help give some pointers?
westmula619
2 years ago
Once the game updated today on my PlayStation 5 I kept getting two error codes the first one is 40010000 when the game first loads up and then I get error code when trying to go online FTJR2008. This has never happened before I literally stream this game daily on twitch I need this fixed asap.please help
STR3AKYFROST
2 years ago
I have the same problem think its a bug its huge bummer really wanted to play this update play something for the time being I don't know when they're going to fix this but doesn't seem like they're very vocal about their update
STR3AKYFROST
2 years ago
Hey man I figured it oh I fixed my save all you have to do is find a car that's bugging out your save in your story mode or your online mode for online you just got to keep clicking on the online mode and it should put you into the garage and find a car that's bugged or duplicated or in the story mode find the car that's bugging out your save game and I fix my f2008 today just off of one video on YouTube look him up