Forum Discussion

4 years ago

Solved

NFS UNBOUND : the title may have been downloaded to your device by another user

Hello, I have downloaded the game with steam, got refunded, then get it on origin. I have in my collection. I can download it. But I dont have the play button. When I try to launch the game directl...

technical issues

NLxAROSA
4 years ago
@OpsVictor You probably need to delete the old save game and maybe the settings. Assuming uninstalling from Steam did not remove those. There’s a folder under Documents.

UncleNinjaMW

3 years ago

I have the same problem but I didn't buy it off steam it's thru Xbox Game Pass Ultimate

@OpsVictor wrote:
Hello,
I have downloaded the game with steam, got refunded, then get it on origin. I have in my collection. I can download it. But I dont have the play button.
When I try to launch the game directly with the .exe, i have the following message :
this title may have been downloaded to your device by another user who owns the game. Log in to a different account or restart the app to try again.
It's me who downloaded the game.
I have the game and the key.
I have restarted the app, cleared the cache, the computer, etc.
Can't find a solution.

Frunzy
Rising Newcomer
3 years ago
Yep, same problem here with Xbox Game Pass too. Cant play NFS Unbound.
AdeptusAstart3s
3 years ago
@UncleNinjaMW @fcoriverah

I believe this would be the same issue (with extra steps) that I'm having.

The game should have also installed EA's launcher even if you got the game through another marketplace (This has always been the case since every publisher started making their own ie Origin, ubisoft, etc)

The game likely launches the EALauncher.exe file when you execute from Steam or Xbox. What I believe you need to do is pre-empt this, but not with the EALauncher.exe, go to the EA Desktop folder on your install drive. It's likely buried in '*\Games\Electronic Arts\EA Desktop' or in the Program Files folders. From there just follow what I did in my own post about this issue. I'll copy and paste it from my own post.
------------------------------------------------------------------
In your EA Launcher app's directory you will find several application files. (You can find the path by right clicking the desktop shortcut and look at the "target file")

The default launched is EALauncher.exe, however there is another called EADesktop.exe.

Close the launcher by right clicking the icon in the system tray area of the taskbar (to the left of the time and date)

Now open the EADesktop.exe file, it appears to be the same as the launcher in every way that I noticed.. but you CAN launch the game. At least it's worked for me.
- ToExcelGaming
  3 years ago
  It worked for me thanks! Although I don't like what has transpired, I should be able to launch the app by pressing the main "sims 4" icon. I believe I'll contact ea support team at a certain point.
- FL0PEE
  3 years ago
  You are A GOD
  Many THX!
- saulmonk
  3 years ago
  @AdeptusAstart3s Worked for me. Thanks a ton mate!