Community ManagerIt is possible there was Windows or other updates that are causing an issue, you can check this and roll back the update(s) to see if that helps.
Additional troubleshooting:
Thanks.
Have the same problems as everyone else here. Random crashes without any errors. Once seen DirectX Function Error GetDeviceRemovedReason error. I wonder are you guys even making some fixes? Years go by but a lot of folks still can not play this game via your damned ea client.
Sending you my dxdiag. Will be very surprised and grateful if you help fix this nonsense.
Additionally already tried the steps that I am replying to and have all the latest updates. And of course, this occurs only with this game via your client. Every game from the last couple of years worked fine and some are still working flawlessly.
Hi I´m dealing with same problem too but I tried installing new graphic driver, everything went well but in game when I was racing my game was glitching and when lagged every color went diff ways. So I installed my old driver and somehow its not doing it anymore. BTW the crashes didn´t stop. I tried every thing but still this mystery is not solved.
I also did dxdiag and no problem there.
EA id: V2_GH0ST
Platform: PC
System: AMD Ryzen 7 1700, NVIDIA RTX 2060, 16GB Ram
