Forum Discussion

moemousa's avatar
3 years ago
Solved

NFS Unbound SSL connect error

Product: Need for Speed: Unbound
Platform:PlayStation 5
Summarize your bug Upon starting the game during the “connecting to EA” screen, the game crashes. We get the message “Something went wrong. WV-109156-2” and then the following text in the top left corner of the screen… ERROR: 0x00000023 SSLError: 0x00000000 SSL connect error -PS5 System Software is up to date -NFS Unbound is updated -Closing the Game and restarting PS5 does not solve the problem. It seems EA are having issues with their servers as it only (and always) happens when “reading save data”. Shame i cannot play the game offline. There’s no way to get into the game anymore.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Just try to open the game on PS5. It never starts because it crashes upon trying to establish a connection.
What happens when the bug occurs? It crashes. The only way to get out of the error message screen is to force shut down the application.
What do you expect to see? I expect it to connect and show me the main menu.

Upon starting the game during the “connecting to EA” screen, the game crashes. We get the message “Something went wrong. WV-109156-2” and then the following text in the top left corner of the screen…

ERROR: 0x00000023
SSLError: 0x00000000
SSL connect error

-PS5 System Software is up to date
-NFS Unbound is updated
-Closing the Game and restarting PS5 does not solve the problem.

It seems EA are having issues with their servers as it only (and always) happens when “reading save data”. Shame i cannot play the game offline. There’s no way to get into the game anymore.

  • EA_David's avatar
    EA_David
    3 years ago

    Edit: Thank you for the continued patience while this was being investigated, everyone. 

    We're seeing this should now be resolved, however if you're still running into this please try the steps below and let us know if the issue continues.

    Thanks to those who've posted that these steps help. 

    • Close the game
    • Go to ea.com and choose to Sign In. 
    • Choose your console's login option.
    • Follow the instructions and link your console and EA accounts if prompted. 
    • Start the game back up. 

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