NFS unbound

Product: Need for Speed: Unbound
Platform:Xbox Series X
Summarize your bug My issue is not resolved. My save file is not restored to my system. I’ve been playing NFS Unbound since the game released. I’ve accumulated over 61 vehicles 55 are fully moded, 5.7 mil in online residual cash accumulated from 36d 9h 16m! worth of playing time and winning races!! Just for my save file to be reported as it being bugged and I no longer have access to my account. Error messages says my save file was corrupted. I contacted EA support, did a power cycle as instructed.. now my game starts as if it’s a brand new game without save game progress.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Just play the game until the error message occurs. Which is random
What happens when the bug occurs? You only have an option to retry the save or overwrite the save file.
What do you expect to see? My save file and progress restored. I’ve played 36d 9h 16m worth of playing time. I expect to see my 61 vehicles and 5.7 mil in banked residual cash restored.

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My issue is not resolved. My save file is not restored to my system. I’ve been playing NFS Unbound since the game released. I’ve accumulated over 61 vehicles 55 are fully moded, 5.7 mil in online residual cash accumulated from 36d 9h 16m! worth of playing time and winning races!! Just for my save file to be reported as it being bugged and I no longer have access to my account. I played every season & unlocked each of those vehicles! There’s no way I’m ever starting over from the beginning after putting in that much time into your game. If this doesn’t get resolve, I would advise others to stay away from this game entirely especially if this is the result of what happens during gameplay. This is not good for the community AT ALL!! I would like for my issue to be resolved and for me to have my save data back a.s.a.p. Who can resolve this? 

GT: Im2Nice4yaLife

Xbox X/S user