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cody215's avatar
cody215
2 years ago
Solved

one of the game files is corruoted. Please repair install

I cant delete NFS unbound from my pc. I joined the EA play for $5 through steam i think, dont remember, now i am getting this message anytime. When im in EA App i cant repair it cause i dont own it.

technical issues

10 Replies

  • cody215's avatar
    cody215
    2 years ago

    Cant delete NFS unbound from my pc. Please help. keep getting this error and i cant reapir nor delete it as it was free game within EA play App

  • cody215's avatar
    cody215
    2 years ago

    @EA_Barry Hi Barry, the game shows uninstalled on the app but shows installed and taking 31gb on the "my apps" in Windows. When I try to delete it from my apps it says it's corrupte

  • cody215's avatar
    cody215
    2 years ago

    @EA_Barry Hi Barry, the game shows uninstalled on the app but shows installed and taking 31gb on the "my apps" in Windows. When I try to delete it from my apps it says it's corrupte

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago
    Hi @cody215, Apologies for confirming when you try to uninstall the game you get an error message about corruption. Would it be possible to get a screenshot or video of the issue?

  • cody215's avatar
    cody215
    2 years ago

    here is a screenshot

  • cody215's avatar
    cody215
    2 years ago

    @EA_Illium here is the EA app, It is not in my library, and i cant Right click it because its greyed out

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @cody215 

    Thanks for this, to confirm are you still subscribed to EA Play on Steam?

    Also, instead of repairing via EA App since the game is installed on Steam, we will want to verify it there instead. 

    • Steam - Verify in your library

    If the issue continues we can also try the following (if you have not already):

    Thanks!

  • cody215's avatar
    cody215
    2 years ago
    @EA_Illium Not still subscribed to EA play on steam. After running these programs I am still unable to delete the game
  • cody215's avatar
    cody215
    2 years ago

    can i get any follow up to the question? still stuck at same issue ☹️

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