Forum Discussion
EA_Illium
EA Staff (Retired)
2 years agoHey @Fardeen391
When you have a moment can we try the following?
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for console updates
- Persistent Storage
- Go to settings > Select Device & Connections > Then Blue-Ray
- Select Persistent Storage > Clear Persistent Storage
- Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart
2 years ago
I’ve tried them but no use. I cleared persistent storage and the console and game is up to date. I also don’t have any additional usb sticks, restarted console, and don’t use quick resume.
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