Forum Discussion

MVP4L1FE37's avatar
3 years ago
Solved

Can’t buy packs or points in hut

Why can’t I buy points in the store??!!  It’s been like 2 hours and it either gives an error message or says try later.  I even bought gift cards and I can’t redeem them!!!
  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    @Insulint41 

    Try clearing your alternate MAC address with these steps:

    Go to your Xbox Settings
    Go to "Network", then "Advanced Network Settings"
    Click on "Alternate MAC Address", and then click "Clear"

    Let me know if this helps or not.