Forum Discussion

Rising Traveler

4 years ago

Custom Jersey Reverts Back to Generic Black NHL Jersey - WoC/EASHL

Product: NHL 23 Platform:Xbox Series S What is your gamertag/PSN ID? AJKLOSSx218 How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? World of Chel- Custom cl...

EA_Aljo

Community Manager

4 years ago

Hey, everyone. Thanks for the feedback on this. We've this issue logged and are currently investigating it.

JVH_3

4 years ago

@EA_Aljo has this isseue been fixed yet?

EA_Aljo
Community Manager
4 years ago
@JVH_3

It hasn't been resolved yet, unfortunately. When it is, we'll announce it on our official channels and relay that here.
- stevo3737
  4 years ago
  Still having this issue on PS5. Get to work team!!
  - stevo3737
    4 years ago
    We actually found a workaround by adding a third member to our club and assigning him as an assistant captain. This completely reset the jerseys again. We played a handful of games last night with our new custom jerseys.
    I haven't tried today, but literally never saw the club jerseys when I was assigned assistant captain originally. DEFINITELY SEEMS TO BE SOMETHING WITH THE CAPTAIN STATUS to give the devs something to focus in on.