@EA_Aljo And is there any type or case number or paper trail for interactions with these social media support members? Any oversight?
How do you access them?
What are their handles?
How do you get their attention?
Who do you speak to if you can't get a reply?
Why isn't all of this listed clearly on the Help pages?
How exactly do you "watch for others that have sudden ping drops"?
Wouldn't it make sense to provide a centralized location for those experiencing such things to provide their information and generate a report?
