How do I load into world of chel without getting this. Any other game I play can retrieve data so why can’t I retrieve data in NHL 23. This is getting really annoying. I’ve tried literally everything...
Hello, everyone. We're currently investigating this issue and could use some more information. If you can provide the following, it should help with this.
Gamertag/PSN ID
ISP
Location
Console version of NHL 23 you're playing
Feel free to send the gamertag/PSN ID to me in a private message. You can do that by viewing my profile here.
Update: We no longer need the details previously requested. This is appearing to be an issue with AT&T. Please contact their support to see if they can offer any assistance. We are still investigating, but are not finding any issues on our end at this time. We are also seeing this affecting Battlefield 2042 players who are all on AT&T as well.
***Update 7/28: This has now been resolved by AT&T. Please let us know if you're still having any issues.***
***Update 8/3: This issue has returned. We are trying to work with AT&T to get it resolved. I'll provide an update when I have one***
Getting into the world of Chel takes forever & then loading the menu takes just as long. When the menu finally loads I can not enter a lobby through the club option (have to accept invitation instead) loading into the lobby takes more than a minute. If I try to enter the lobby through the menu I receive the error
Can’t go edit my skater otherwise I get the same error. (Too right says checking for updates, downloading an update. Update complete. Spins for a few & goes to the error)
I get kicked out if this happens and have to try and go right back in.
Is this happening in NHL 22 or 23? Also, I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
This is happening in NHL23. Sorry if I didn’t post it right.
I appreciate you taking the time to help me on this.
So, I have seen what you suggested on a few other user issues when I was researching last night.
-I did the power cycle on everything
-I removed my offline saved files
-i uninstalled/reinstalled the game
i finally asked someone to remove me from the World of Chel roster that I was on & suddenly everything worked fine. Everything was loading normally, I could edit my skater & get into lobby’s normally.
However, I decided to go back to make sure everything was still working today & I am back to everything that was happening before.
would if be helpful if I typed out the error code on the picture? Happy to do so. Thank you for any insight.
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keep getting failed to retrieve data in NHL 23.","id":"message:9590406","revisionNum":1,"repliesCount":335,"author":{"__ref":"User:user:677444"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:nhl-23-en"},"conversation":{"__ref":"Conversation:conversation:9590406"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:9590406"},"body@stripHtml({\"truncateLength\":200})":" How do I load into world of chel without getting this. Any other game I play can retrieve data so why can’t I retrieve data in NHL 23. This is getting really annoying. I’ve tried literally everything...","body@stringLength":"212","rawBody":"
How do I load into world of chel without getting this. Any other game I play can retrieve data so why can’t I retrieve data in NHL 23. This is getting really annoying. I’ve tried literally everything
How do I load into world of chel without getting this. Any other game I play can retrieve data so why can’t I retrieve data in NHL 23. This is getting really annoying. I’ve tried literally everything
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Getting into the world of Chel takes forever & then loading the menu takes just as long. When the menu finally loads I can not enter a lobby through the club option (have to accept invitation instead) loading into the lobby takes more than a minute. If I try to enter the lobby through the menu I receive the error
Can’t go edit my skater otherwise I get the same error. (Too right says checking for updates, downloading an update. Update complete. Spins for a few & goes to the error)
I get kicked out if this happens and have to try and go right back in.
","body@stringLength":"710","rawBody":"
Getting into the world of Chel takes forever & then loading the menu takes just as long. When the menu finally loads I can not enter a lobby through the club option (have to accept invitation instead) loading into the lobby takes more than a minute. If I try to enter the lobby through the menu I receive the error
Can’t go edit my skater otherwise I get the same error. (Too right says checking for updates, downloading an update. Update complete. Spins for a few & goes to the error)
I get kicked out if this happens and have to try and go right back in.
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Hello, everyone. We're currently investigating this issue and could use some more information. If you can provide the following, it should help with this.
\n\n
\n
Gamertag/PSN ID
\n
ISP
\n
Location
\n
Console version of NHL 23 you're playing
\n
\n
Feel free to send the gamertag/PSN ID to me in a private message. You can do that by viewing my profile here.
\n\n
Update: We no longer need the details previously requested. This is appearing to be an issue with AT&T. Please contact their support to see if they can offer any assistance. We are still investigating, but are not finding any issues on our end at this time. We are also seeing this affecting Battlefield 2042 players who are all on AT&T as well.
\n\n
***Update 7/28: This has now been resolved by AT&T. Please let us know if you're still having any issues.***
\n\n
***Update 8/3: This issue has returned. We are trying to work with AT&T to get it resolved. I'll provide an update when I have one***
Hello, everyone. We're currently investigating this issue and could use some more information. If you can provide the following, it should help with this.
\n\n
\n
Gamertag/PSN ID
\n
ISP
\n
Location
\n
Console version of NHL 23 you're playing
\n
\n
Feel free to send the gamertag/PSN ID to me in a private message. You can do that by viewing my profile here.
\n\n
Update: We no longer need the details previously requested. This is appearing to be an issue with AT&T. Please contact their support to see if they can offer any assistance. We are still investigating, but are not finding any issues on our end at this time. We are also seeing this affecting Battlefield 2042 players who are all on AT&T as well.
\n\n
***Update 7/28: This has now been resolved by AT&T. Please let us know if you're still having any issues.***
\n\n
***Update 8/3: This issue has returned. We are trying to work with AT&T to get it resolved. I'll provide an update when I have one***
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23.","moderationData":{"__ref":"ModerationData:moderation_data:9590411"},"body":"
Is this happening in NHL 22 or 23? Also, I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
Is this happening in NHL 22 or 23? Also, I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
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Hi Ea_Alijo,
This is happening in NHL23. Sorry if I didn’t post it right.
I appreciate you taking the time to help me on this.
So, I have seen what you suggested on a few other user issues when I was researching last night.
-I did the power cycle on everything
-I removed my offline saved files
-i uninstalled/reinstalled the game
i finally asked someone to remove me from the World of Chel roster that I was on & suddenly everything worked fine. Everything was loading normally, I could edit my skater & get into lobby’s normally.
However, I decided to go back to make sure everything was still working today & I am back to everything that was happening before.
would if be helpful if I typed out the error code on the picture? Happy to do so. Thank you for any insight.
This is happening in NHL23. Sorry if I didn’t post it right.
I appreciate you taking the time to help me on this.
So, I have seen what you suggested on a few other user issues when I was researching last night.
-I did the power cycle on everything
-I removed my offline saved files
-i uninstalled/reinstalled the game
i finally asked someone to remove me from the World of Chel roster that I was on & suddenly everything worked fine. Everything was loading normally, I could edit my skater & get into lobby’s normally.
However, I decided to go back to make sure everything was still working today & I am back to everything that was happening before.
would if be helpful if I typed out the error code on the picture? Happy to do so. Thank you for any insight.
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If I understand you right, you were removed from your club and then everything worked fine, but now today the problem is back without joining a club?
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