Forum Discussion
OhSoStammer91
3 years agoRising Novice
- Xbox one, this is happening to my friend too and he’s on Xbox series x/s
EA_Aljo
Community Manager
3 years agoTry clearing your alternate MAC address with these steps:
Go to your Xbox Settings
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"
Let me know what happens.
- OhSoStammer913 years agoRising Novice
I’ve already tried that, also tried changing my dns , power reset, resetting the router, lowering brightness, deleting the game
- EA_Aljo3 years ago
Community Manager
Have you checked your router for a firmware upgrade? It would be good to contact your ISP to make sure they aren't noticing any issues. Also, take a look at your ethernet cable and make sure it's free of damage. It should also be at least Cat 6.
- OhSoStammer913 years agoRising Novice
I’ve done that already, I’m cable is fine I shouldn’t even have to be hardwired to play a damn game anyway this is absurd I want a refund
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