Losing connection to ea servers
Whenever I finish games on my hockey ultimate team I lose connection to the ea servers after grinding for hours, I feel like the issue is getting worse, any fixes for this anyone knows about?
Forum Discussion
EA_Aljo
Community Manager
Community ManagerTry clearing your alternate MAC address with these steps:
Go to your Xbox Settings
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"
Let me know what happens.
I’ve already tried that, also tried changing my dns , power reset, resetting the router, lowering brightness, deleting the game
- EA_Aljo
Have you checked your router for a firmware upgrade? It would be good to contact your ISP to make sure they aren't noticing any issues. Also, take a look at your ethernet cable and make sure it's free of damage. It should also be at least Cat 6.
I’ve done that already, I’m cable is fine I shouldn’t even have to be hardwired to play a damn game anyway this is absurd I want a refund
- EA_Aljo
In that case, you can contact the retailer the game was purchased from to see if a refund is possible.
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