allowlisting at.atwola.com through my pihole has resolved the issue for me
Community ManagerHey there, @Hellshot13
Thanks for reaching out. As a test, can you switch your connection to a mobile hotspot and see if that connects? Again, this is just as a test. It'll help narrow down where the issue lies.
Connecting it to my phones hotspot does work
Community ManagerThanks for doing that. This means the issue is with either your network equipment or ISP. Next, go to the network settings screen on your Xbox and let me know what it says for the NAT and IPv. Also, make sure UPnP is enabled on your router.
NAT type is open, IPv4 being used. Upnp is enabled.
But you know what I just realized, when we switched over to frontier, I attached a pihole to the router, instead of to each device I wanted to use.
Let me test this out and see if it's maybe causing the issue.
Disabling the pihole allows me to play while on internet.
Are you able to share with me the IP address of the servers I'm connecting to so that I can add it to my allow list within pihole?
Community ManagerThat would be the issue then. Unfortunately, we're not able to give out the IPs of our servers.
