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bruanor09's avatar
bruanor09
Seasoned Veteran
3 years ago

Re: Passing Sometimes Doesn’t Work

There is a pass issue when buttons are pressed at the same time X and R2. 

I tested this on gamepads with combination. On two different (besavior and other). This problem is the same.. Maybe other keys pressed at the same time behave the same way.

18 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Are you both on PlayStation? I tried the controls @bruanor09 mentioned and was able to pass when using both examples. It would be good to hear from others on PlayStation that are experiencing the same issue.

    @Kohawk11 It's also possible this is connection related. Are you wired or wireless? Did this just start happening or has it been going on since the release of NHL 23?

  • I’ve recently had to switch over from my previous controller to this one. I have used the controller both wired and unwired. I’ve factory reset the controller. I’ve deleted and reinstalled NHL 23. It only appears to be in game in NHL. I played Battlefield and the R2 button was working fine. When I use defensive switch, the only way I’m able to switch players is by holding R2 and using the joystick direction. Did the video I shared upload? Because that shows like 100% the weirdest situation I’ve ever had in a system. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @Kohawk11 

    The video didn't upload. It's always best to put them up on a site like YouTube and link them here.

    Try deleting the personal saved data for NHL 23. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System. Locate NHL 23 and delete the saved data. Let me know if that helps or not.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @Kohawk11 

    Thanks for the video. Can you check the controls and make sure they are set to Skill Stick? Also, make sure the firmware is up to date for your controller. Those instructions can be found here.

  • TTZ_Dipsy's avatar
    TTZ_Dipsy
    Hero+
    3 years ago

    Can confirm weird instances of my player not being able to pass properly from time to time - usually this is after I've been absolutely decimated by a huge hit and/or I've attempted a check/poke around someone and my arm completely breaks.

    We usually fire it down for an icing or intentionally take an offside for things to 'reset'

  • bruanor09's avatar
    bruanor09
    Seasoned Veteran
    3 years ago

    it's the same with switching players. there is no switching when the keys are pressed at the same time. for example X+R2, R1+R2, R3+R2, triangle+R2,

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @bruanor09 

    I think passing using those button combinations is going to be pretty uncommon. However, we also are getting very few reports of this. In other cases, it was an issue with the controller so it would be good to try a new one just to be sure.

  • rsandersr47's avatar
    rsandersr47
    Seasoned Ace
    3 years ago
    @EA_Aljo About half the people I played with in WoC had this issue. It wasn't super common but every few games it would happen and then after a stoppage they would be able to pass. We would just have our goalie hold on to it to get a stoppage. I know over half use hybrid but some say they use skill stick. I've never had it happen to me though.
  • I have now done the following to try and remedy this situation with nothing working:

    Reset controller 

    Deleted and reinstalled NHL 23

    Deleted Saved data for NHL 23

    Plugged in Controller 

    Changed all controller settings 

    Replaced spring in R2 trigger

    Still the same issue. With the haptic response I feel the vibration as if I’m charging up a pass, but when released nothing. Even quick taps do nothing. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @Kohawk11 

    You said another controller works so I think this is related to the controller and not the game.

  • Try turning off the Haptic Feedback in the PS5 settings.  I know when I had a specialty controller on Xbox my passing was messed up because of the triggers not going down all the way and such.

  • TTZ_Dipsy's avatar
    TTZ_Dipsy
    Hero+
    3 years ago

    I use my PS5 to play the PS4 version which doesn't use any special trigger effects and still have issues

  • bruanor09's avatar
    bruanor09
    Seasoned Veteran
    3 years ago

    @EA_Aljo  написал (-а):

    @bruanor09 

    I think passing using those button combinations is going to be pretty uncommon. However, we also are getting very few reports of this. In other cases, it was an issue with the controller so it would be good to try a new one just to be sure.





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