Forum Discussion

JARJAR42's avatar
JARJAR42
2 years ago

INAPPROPRIATE

Product: NHL 24 Platform:Xbox Series X What is your gamertag/PSN ID? jarjar420 How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? My chel player name is loc...
bug
JARJAR42's avatar
JARJAR42
2 years ago

I recently got suspended for a inappropriate name which is whatever but the problem is now EA locked my ability to change my name with the previous inappropriate name stuck on my character.  I'd like this changed so I don't get suspended again , I've submitted tickets 6 times but they say everything is correct but on the picture you can see my option to click my name is blanked out please help.

JARJAR42's avatar
JARJAR42
2 years ago

Just please reset my name idc about getting ban removed just want my name put back to default so itb doesn't cause further issues

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hello, @JARJAR42 

    Please send me a private message with your Xbox gamertag/PSN ID. I'll look in to this for you.

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