Forum Discussion

Deepsea20's avatar
2 years ago
Solved

Update not working

Product: NHL 24
Platform:Xbox Series X
What is your gamertag/PSN ID?
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I honestly have no idea
What happens when the bug occurs? It's a update issue. Have the latest update version yet don't have any of the updates
What do you expect to see? No stadium series jerseys and no new jerseys added in 1.6
Was the issue in online or offline mode? Offline
Insert Game Mode or Feature here ANY
What time did you see the bug? (HH:MM AM/PM) 24/7
What is your time zone? EST (IET) - GMT - 5:30
EASHL issues? Please insert your Club Region.
What is your game language? English

I have the latest update downloaded (1.6) yet I don't have any of the jerseys that were included in 1.5 and 1.6 When I go to my games and apps it says I have latest version installed. I went to help.ea.com and they said everything under my account is correct and looks normal. I have no idea what's going on. Please don't let me be the only one.

  • Hi there, @Deepsea20 

    Jerseys are included with roster updates. Try going to Rosters > Active roster and download the latest one. That should include the jerseys.

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi there, @Deepsea20 

    Jerseys are included with roster updates. Try going to Rosters > Active roster and download the latest one. That should include the jerseys.

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