Be a Pro Crashing NHL 25
NHL 25 updated on my Xbox Series S today. However when I go into Be a Pro mode and try and play a game the app immediately crashes. All the other modes are fine but this is the mode I want to play. Can we fix this EA?
Forum Discussion
- EA_Aljo
Community Manager
Please try completely closing down NHL 25 and hard restart your console. Then, try again.
- EA_Aljo
Try deleting the personal saved data for NHL 25. To do that, please follow these steps. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this.
- Press the Guide button and then highlight the NHL 25 tile
- Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it
- Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it
Let me know what happens.Well it deleted all my progress in the game, however I am able to play be a pro career again. Kind of disappointed that this is the only way to fix this, I appreciate the help though.
- EA_Aljo
Yes. There is that risk. Usually, your settings and saved games will download from the cloud, but that doesn't always happen. Regardless, glad to hear you can play again. If you have any other issues, please reach out again. Good luck and have fun!
- EA_Aljo
Thanks for the update. Really glad to hear this! If anything else comes up, please reach out again. Good luck on the ice!
