Got on today and played a few matches with my friends on World of Chel in our Club, then my game randomly crashed while loading the next match and since then, both me and my other friend can’t connect to any online modes. (both Playstation 5)I try online versus: failed to retrieve data, code: 65836E8CC2F858E7-0000000000009999-20535A907DF21DCEany mode in WoC Clubs: failed to retrieve data, code: 9D529E1FE2CCB328-0000000000009999-9B3B600B3D037892I’ve attached a screenshot of both errors above.is this common? has anyone else experienced this tonight? really disappointed to have spent the money on the game today for it not to work after 30 minutes.

Same issue and exact error here. 3 of our 6 sixes players have this. All on PS5.

Same issue and no word whatsoever from EASportsNHL. I have buddies who bought early access and have not been able to play one game at all. Worst release ever we should get refunded for early access IMO

Can’t Play any Online Matches | EA Forums

19 Replies

eck527
Seasoned Newcomer
4 months ago
Same issue. Total bummer.
terrowristi
Seasoned Newcomer
4 months ago
Same issue and exact error here. 3 of our 6 sixes players have this. All on PS5.
STALLIONsvk
Rising Novice
4 months ago
same...PS5
quality_analyst
Seasoned Newcomer
4 months ago
Same issue
Teal_Shark88
New Rookie
4 months ago
Same issue and no word whatsoever from EASportsNHL. I have buddies who bought early access and have not been able to play one game at all. Worst release ever we should get refunded for early access IMO
doctordeath7
New Novice
4 months ago
Played 2 games and it happened to me. Broken since early access. Come on EA where's the help for your broken game I just paid 100 bucks for and can't use
doctordeath7
New Novice
4 months ago
Any fix yet?
Valosaari92
Rising Newcomer
4 months ago
Fix this **bleep** **bleep** asap.
jjukkyumiz
Rising Novice
4 months ago
Rather disappointed the update today didn’t address the issue I made this post about. I understand that it’s probably a complex technical issue that needs to be understood before it can be resolved, and that will take time I’m sure—but the frustration of paying $70+ for a paperweight is still our reality at this time.
I pre-ordered this game and picked it up on release day and both me and 3 of my friends I usually club up with have only been able play for about 30 minutes on release day and NOTHING since.
None of the solutions offered by Aljo are working and at this point I’m really about to return the game.
EA_Aljo
Community Manager
4 months ago
Hello. I know this is incredibly frustrating. We're still working to get this resolved as soon as possible.