Forum Discussion

New Rookie

2 years ago

Can't spend preorder points

PS5, located in Japan. Every pack in the store only shows a coin price, there is no option to use the nhl points that were promoted in the preorder.

missing content

playstation

EA_Aljo

Community Manager

2 years ago

Hi there. Are you still having this same issue? If so, I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

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Forum Discussion

Can't spend preorder points

NHL 25 Technical Issues

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