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Blaizer35's avatar
Blaizer35
Rising Novice
4 months ago

Constant dashboarding and console crashing in NHL 25. Xbox Series X

Since launch I have dealt with consistent crashing while in game. Mostly during CHEL games but has happened in online versus as well as Be a pro. The screen goes black and I am sent to the xbox dashb...
crashing
freezing
multiplayer
progress issue
xbox
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 months ago

We'll provide an update when we have one. Unfortunately, without reproducing it, we can't fix it. So far, using an external fan working has been confirmed by a couple of people. Might be worth trying until we can find a resolution for this.

Blaizer35's avatar
Blaizer35
Rising Novice
4 months ago

Sounds good Aljo. I'll give that a try. Do I just need to send you my shipping address or are you guys gonna send a check? 

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