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TG_Synovial's avatar
TG_Synovial
Rising Novice
3 months ago

Daily pack crashes game

I'm playing on the Series X and every time I open HUT it requires me to open my daily pack. Once I get to that point shortly after the game crashes and closes out.
crashing
xbox
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 months ago

Thanks for reporting this. Let's go through a full power cycle just to make sure that doesn't resolve it. Please follow these steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. 

  • TG_Synovial's avatar
    TG_Synovial
    Rising Novice
    3 months ago

    Just tried that same issue once it brings up the daily pack screen it closes the game. I have also tried uninstalling and reinstall with no success either.

  • ph2ph's avatar
    ph2ph
    New Novice
    3 months ago

    Did not work

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