Forum Discussion

Rising Novice

10 months ago

Disconnecting frequently

Could you please update me with the results of your monitoring? I can update you. I experience the same issue. I try to play the game occasionally (once in 2-3 days) but nothing changes, still drops ...

connectivity

arbalogh

Rising Novice

10 months ago

No, this did not help either. Beleive me, did this at least 10 times, and after your reply, again. For any reason, e.g. quality assurance, do you wish me to record it?And NHL 24 works fine, while 25 does not. I think I am done with this game and continue playing 24. What an awful experience!

EA_Aljo

Community Manager

10 months ago

There are some troubleshooting suggestions here. If none of those help, try contacting your ISP to see if they are noticing any issues. Also, make sure the firmware for your modem/router is up to date.