Forum Discussion

Buth_Bader's avatar
Buth_Bader
Seasoned Newcomer
10 months ago

Failed to Retrieve Data; Please Try Again Later.

Every time I try to enter into world of chel I get the same message "ERROR: Failed to retrieve data; please try again later. ERROR CODE: 8AF389A1C35E018E-0000000000017002-305AFB813FE0B9E0" Been havi...
connectivity
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
7 months ago

Hi there. We have a fix for this releasing with the January update later this month. Here are a few things that some others have had  some success with:

  • Clear your system cache with these instructions.
  • Leave and rejoin the club
  • Have everyone leave and rejoin the club. It was reported this worked after multiple tries
  • Delete the club you were on when this issue started

If none of these help, you should be able to play on a different account until we get the update released.

  • gporter15's avatar
    gporter15
    Seasoned Newcomer
    6 months ago

    Has this update been released because I’m also still getting this error code, and have been since spending $70 dollars on this game 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      6 months ago

      Hi there. Please send me a private message with your PSN ID/Xbox gamertag so we can investigate this.

      • ElleKing6's avatar
        ElleKing6
        4 months ago

        ElleKing6 please help me

  • boylie11's avatar
    boylie11
    Newcomer
    2 months ago

    Any update on this? Same issues has occurred for me now and none of the above worked 

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