Forum Discussion

Seasoned Newcomer

2 years ago

Failed to Retrieve Data; Please Try Again Later.

Every time I try to enter into world of chel I get the same message "ERROR: Failed to retrieve data; please try again later. ERROR CODE: 8AF389A1C35E018E-0000000000017002-305AFB813FE0B9E0" Been havi...

connectivity

EA_Aljo

Community Manager

11 months ago

Hi there. We have a fix for this releasing with the January update later this month. Here are a few things that some others have had some success with:

Clear your system cache with these instructions.
Leave and rejoin the club
Have everyone leave and rejoin the club. It was reported this worked after multiple tries
Delete the club you were on when this issue started

If none of these help, you should be able to play on a different account until we get the update released.

gporter15
Seasoned Newcomer
10 months ago
Has this update been released because I’m also still getting this error code, and have been since spending $70 dollars on this game
- EA_Aljo
  Community Manager
  10 months ago
  Hi there. Please send me a private message with your PSN ID/Xbox gamertag so we can investigate this.
  - ElleKing6
    7 months ago
    ElleKing6 please help me
boylie11
Newcomer
5 months ago
Any update on this? Same issues has occurred for me now and none of the above worked
- Cantpassit
  New Scout
  5 months ago
  https://youtu.be/vA1rQ_dvOHg?si=BRWE6Mh69I2hBRZ2
  this video shows you how to change the DNS settings. Super easy and takes minutes. Fixed all my problems