Forum Discussion
Far as I have seen across the Forums - No solutions anywhere - I tried again this weekend to play on my Xbox Series X & sure enough 10 minutes into the 1st period. Freeze & back to home screen.. It's like the definition of insanity.
We have still not found what is causing this crash, unfortunately.
- Robertus971 year agoSeasoned Rookie
It's wild they cannot locate why this is happening. You'd think with the Gamertags linked to EA they'd be able to review the file purchased & see if something error coded within the actual download / point of purchase.
- EA_Aljo1 year ago
Community Manager
If this were the case, we would have far more reports of it. I've also never heard of a crash that occurs mid-game due to purchasing issues.
If you have another video of the crash, please pass it on. I'll add it to the investigation for this.
- Robertus971 year agoSeasoned Rookie
You've already got my video - The game plays fine, stops & then home screens. Doing another video isn't worth the time as the result remains the same sadly.