Forum Discussion

bojoboland

Seasoned Newcomer

2 years ago

NHL 25 starter pack

Purchased NHL 25 starter pack on psn store and received my 500 coins but not the hut prime pack. Please help

missing content

playstation

EA_Aljo

Community Manager

2 years ago

Hello, everyone. I'm not aware of this issue. Can you all send me a private message with the PSN ID you're playing on? I'll relay these details to the team for investigation. Thanks!

bojoboland
Seasoned Newcomer
2 years ago
Mine is [REMOVED]

Edit: I removed your ID. I had updated my post saying to send a private message. I collected your ID though so no need to send it again. -CM
Brazilly77
New Novice
2 years ago
Still no pack after purchasing. Unable to get any help through EA help which is set up terribly.
- EA_Aljo
  Community Manager
  2 years ago
  Support is not able to help with this. As I mentioned, we are still investigating this issue.
  - Brazilly77
    New Novice
    2 years ago
    Oh im sure you all are working so diligently on this issue. How about you send me my money back then until you figure it out? You have no problems taking money, but giving people what they pay for now that is something EA truly cares about.