Poor connection and no help
For 2 days I have had poor connection to ea servers, I've try all the normal thing to straighten this out to no luck. Reached out ea for help and they tell me go on the forum so they can look in to i...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerThe servers were down while we deployed the 1.6 patch. That was planned.
We're not aware of any other issues with the servers and aren't getting other reports. Are you able to take your console to a friend/family member's house? This looks like an issue with your connection. It would be good to see if the same thing happens outside of your normal connection.
My console is working fine and since the patch notes I have not had any issues. Which will leaves us to believe there was a issues with the server. So my issue now is I missed out on prime rewards because of this so how are we going to fix that problem.
- EA_Aljo
We didn't get a sudden influx of reports on this so it doesn't appear to have been on our end. The game needed to be restarted with the update so chances are good a complete restart didn't happen previously.
As per our previous conversation you could see that I did do a hard reset on the game, playstation and internet. I say again since the last update no issue. So it does seem to be on your end. I would say it is bold of you to assume that I did not do what you'll ask of me. So how are you guys going to fix the problem of me not being able to complete in challenges to get better players and coins? I really don't care about what other people problems are because I'm not them and want my headache taken care of
- EA_Aljo
We'll keep monitoring for issues with the servers as well as reports from other players. At the moment, we're not aware of anything so there's nothing we can do to help with this.
If you're able to stay connected, you should be able to finish challenges now.
