Trial Permission could not be found found for this user
I keep getting this error when i try to play online with the NHL 25 trial on ps5 . Can someone please help. This happens with all online modes, all offline modes are fine
Forum Discussion
Same here ... Subscribe to a month of EA play yesterday to get the 10 hours try for NHL but unable to play online always get that error
EA_Aljo
Community Manager
Community ManagerIs this happening the first time you try to launch the trial or did you get to play some?
First time I try unable to play one game
- EA_Aljo
I believe this is related to an issue that is either resolved now or will be shortly. You may need to shut down NHL 25 and open it again. Probably good to just try it every 30 minutes or so.
It's been a couple days any update? The trial worked before the free weekend but no longer works. It tells me I have 9 hours of trial left but then says invalid account once the game tries to connect to EA servers.
