Trial Permission could not be found found for this user
I keep getting this error when i try to play online with the NHL 25 trial on ps5 . Can someone please help. This happens with all online modes, all offline modes are fine
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHi there. Do you have an active EA Play subscription? If not, the free play trial was only active Feb 13th - 16th.
Same thing here I played a little during the free play days then I bought a month of ea play to get the 10 hour trial and each time I load up it says; “Trial permissions could not be found for this user.” Which makes no sense because when I load up the game it shows I have less than 10 hours left on my ea trial. Please fix this
