Trial Permission could not be found found for this user

Try rebuilding the database and clearing the system cache with the instructions here. Let me know if that helps or not. Thanks!

It’s nothing on our end that we can do man. Get it fixed 

It seems pretty obvious to me that the EA trial subscriptions got accidentally shut off when the free trial weekend ended. There’s no other explanation.

Hello, everyone. Please send me a private message with your PSN ID so I can pass on your details and get this investigated.

Also, did all of you play the trial previously at some point?

Xbox too?

Sorry about that. It was looking like a PS issue. I got your PM and will include them on the report.

It's been a couple days any update? The trial worked before the free weekend but no longer works. It tells me I have 9 hours of trial left but then says invalid account once the game tries to connect to EA servers.

Active EA play account and ps plus. Its hard to keep trying over and over again because that still counts as trial time , i lost almost a half hour to trying over and over again. I will pm you my information 

Send me a private message with your Xbox gamertag/PSN ID so I can pass it on as part of this investigation.

Seriously?? Do you need one week for fix it? Get to work. It's not working for me also on xbox. It's not on our end. It's your fault. Classic EA