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thomasdjr's avatar
thomasdjr
Seasoned Novice
6 months ago

Blurry cutscenes

why are the cutscenes so blurry? i play on xbox series s and with nhl 25 i didn't have this problem, but in 26 it's glaring...
xbox
thomasdjr's avatar
thomasdjr
Seasoned Novice
6 months ago

https://youtu.be/wbovqyG83J4?si=M5JMjowidQOvUj_c

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 months ago

Thanks. Have calibrated the HDR on your console? Also, are you using the HDMI cable that came with your console?

  • thomasdjr's avatar
    thomasdjr
    Seasoned Novice
    6 months ago

    My settings are still the same. I tried everything but it's not the settings because I only have this problem with nhl 26, I haven't noticed this problem with other games. I even play the new Madden 26, which looks fantastic graphically even on my S.

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      6 months ago

      I understand your settings are the same, but did you specifically calibrate the HDR? Also, did you try 1440p is JustAGamerOwO​ mentioned?

      I'm not seeing other reports of this yet so we're going to have to try to troubleshoot this.

      • thomasdjr's avatar
        thomasdjr
        Seasoned Novice
        6 months ago

        My monitor doesn't support 1440. Hdr is fine. I asked on a facebook group and some people have the same problem even on ps5 pro or xbox series X.

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