It's the mechanics of the game same issue for past NHL games too. EA likes to blame the players console, Internet etc. it's been a known issue for years. I've tried every trick/solution nothing has fixed it. You can see many others having same issue and showing proof along with countless YouTubers. It's beyond frustrating a game launches with this big of an issue. Until EA actually admits there's an issue and provides a patch to fix you'll constantly have the crashing issues unfortunately. I'm moved the game from internal storage to Xboxs own external hard drive neither made a difference, I've uninstalled and reinstalled still same issue