Forum Discussion

Seasoned Newcomer

2 months ago

Dressing room freezes when entering a 6s lobby

Loads into party but screen just remains the background screen with the spinning ea wheel of death in the corner. Then I get some random error code after a few minutes. Games I played atm. All updat...

Community Manager

2 months ago

Hi there. Let's see if clearing the personal saved data will help. Those steps are below.

Hit the Guide button on your controller
Highlight the NHL 26 icon
Press the Menu button. It's the small button to the left of the Guide button that has 3 horizontal lines on it
Choose Manage game & add ons
Go to Saved data
Delete the file with your gamertag on it

jstmtlqc

Newcomer

2 months ago

Clearing data doesnt help. This is hapoening since ea made their maintenance early this week

EA_Aljo
Community Manager
2 months ago
Hello. Check the network settings screen on your Xbox. It should say what your IPv is. If it says IPv6, edit that setting in your router to use only IPv4. Let's see if that helps.