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REN0000217740984's avatar
REN0000217740984
Rising Traveler
8 months ago

Game crashes on series x exactly like in nhl 25

Game will crash randomly sometimes crashes to the main menu or will hard crash and shut the Xbox off. Are you  going to say it’s our system again? Go get a fan to cool the Xbox down? What part of this only happens when playing EA games do you and your team not understand?  Any sort of communication would be nice, and if the issue isn’t going to be fixed tell us that’s better than nothing at all. Why is this a constant issue with EA and then we get told to go buy something to fix it when it’s ea issue. I am sick of spending money on games from you that don’t work. Enough is enough! 

bug
crashing
technical issues

3 Replies

  • JeffC777's avatar
    JeffC777
    Seasoned Rookie
    8 months ago

    Same for me, I’ve cleaned out the dust, reset the console, re downloaded my profile, put the game on my expansion card and still it hasn’t helped. I even changed where I plugged in my Xbox and messed with the visual settings and still nothing has helped. I can play mlb the show or cod for hours and hour but not ea games. Cfb crashed, the battlefield 6 beta was crashing and madden crashes all the time too. It just baffles me how this can still happen 

  • REN0000217740984's avatar
    REN0000217740984
    Rising Traveler
    8 months ago

    Same! Any other game is fine it’s an ea issue and they’ll continue deny and spew BS about how you need a fan. 

  • JustAGamerOwO's avatar
    JustAGamerOwO
    Rising Hotshot
    8 months ago

    The game has issues but if your Xbox is shutting down that's clear sign of issue within the system. I've never experienced my Xbox shutting down and only thing that would cause it is hitting the thermal limit or having bad power supply. 

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