Forum Discussion

pablostyles's avatar
pablostyles
Seasoned Newcomer
2 days ago

Game keeps crashing

NHL 26 keeps crashing to dashboard. I’m playing on an Xbox series X. It will crash randomly no matter what I’m doing. It can crash within 5 minutes of playing or 2 hours, very random. No other games I play do this. 

4 Replies

  • Same here. It started with the trial, but I figured that was a trial glitch. Purchased the full game and it’s still occurring. I’ve power cycled my Xbox, re-installed the game, but neither has helped it

  • BradL71's avatar
    BradL71
    Rising Traveler
    18 hours ago

    so here is the deal on this issue, its something that EA says they can't even reproduce the issue. It is across every single EA Sports game...FC26, Madden 26, CFB26, NHL 26. Every single one crashes at random back to the dashboard all the time. EA has indicated that their dev teams supposedly can't reproduce it (even though it has been 2 months). I will try and tag you both in the forum related to this issue. Or you can click on my profile and see the threads I have commented on. It is a BIG problem

     

  • pablostyles's avatar
    pablostyles
    Seasoned Newcomer
    14 hours ago

    Yes I have tried all these as well. Opened Xbox cleaned it, moved game from external to internal hardrive, cleared the cache 1 million times. Nothing I tried worked. It has to be a software glitch or a hardware failure, two things I’m not capable of testing or doing. 

  • pablostyles's avatar
    pablostyles
    Seasoned Newcomer
    14 hours ago

    Ok I did not know this. NHL 26 is the first EA game I have played in 5 years. Imagine my surprise playing on the Xbox series X for 5 years and only having games crash very rarely. Then one day I purchase NHL 26 and the game has crashed  every single day multiple times.

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