Forum Discussion

Blinkimic's avatar
Blinkimic
Seasoned Vanguard
2 months ago
Solved

HUT crashes to main menu every single time you press X to go into matchmaking

Start the game, main menu, go into HUT, switch mode from moments to ranked, press X to matchmake, loading and then crashes to error code "74A7FC65FB4D3505-0000000000009999-0971D5C2420381E0".  When entering HUT again, I am back on the moments screen, having it reset from me switching to the ranked screen. This started happening after the update that occurred earlier today.

bug
crashing
multiplayer
playstation
technical issues
ultimate team
updates
  • EA_Aljo's avatar
    EA_Aljo
    2 months ago

    Are you on PlayStation? There's currently an outage with the PSN that might be causing this.

6 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Are you on PlayStation? There's currently an outage with the PSN that might be causing this.

  • Blinkimic's avatar
    Blinkimic
    Seasoned Vanguard
    2 months ago

    I am on Playstation (as shown in the tags) but there's no other game that I am having issues with.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Please try again once the PSN is back up. You won't be able to connect while it's down.

  • Blinkimic's avatar
    Blinkimic
    Seasoned Vanguard
    2 months ago

    Marking your comment as solution since it is now working again. Probably was some outage.

  • 3zdtnue7epmc's avatar
    3zdtnue7epmc
    Rising Newcomer
    2 months ago

    I have been routinely getting this error code for the past 2-3 days. Super frustrating as none of my other games are having issues. Mine occurs while trying to join world of chel 3v3 lobbies. I’ll deal with 45 minutes of restarting my application just to play one game and get booted. 

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