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JPelley9's avatar
JPelley9
Rising Newcomer
2 days ago
Solved

Random Disconnects

Over the last week or two I have been experiencing random lost of connection to EA Servers and then I get booted offline for 5-10 minutes on my Xbox Series X. I have reinstalled the game twice, delet...
  • EA_Aljo's avatar
    1 day ago

    Hi there. Thanks for reaching out. Let's see if a quick power cycle of your equipment helps. Please try these steps:

    1. Unplug your modem/router for 2 minutes
    2. Hard restart your console by holding down the power button until it turns off
    3. Power it all up and try playing again


    If that doesn't help, try the connection troubleshooting steps here. Let me know what happens.

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