Missing packs

You should understand how the game modes work before providing answers.

Yep. You're absolutely right. Appreciate the apple though.

EA_Aljo​ I already provided the correct answer.

Packs are granted when a rank is reached during the season. At the end of the season, your rank is reset to Gold 1 (if you were in Diamond or higher at the end of the last season)

When you play 1 game in the new season, you are granted ALL reward packs from Bronze 1 to Gold 1. The guy is saying, the new season started and he was on Diamond 3 in S4. So S5 he started at Gold 1, played a game, and got S5 Ranked Packs up to Gold 1.

You should understand how the game modes work before providing answers.

EA_Aljo​ the game does not work like that. Other players getting ranked up does not push your rank down. You rank up via wins only. You rank down when you lose. Ranked Levels are not fluid.

Who are you? What have you done with Aljo? I'm pretty sure he knows how the game works... You're talking about Ranked like it's a squad battles leaderboard from 3 years ago.

Sorry about that. That's my fault for not playing the new HUT format. Previously, you could lose rank by not playing. I'll mention FcRapid2018​ issue to the team.

FcRapid2018​ Please send me a private message with your PSN ID/XBOX gamertag.

>Hey there. Do you have a screenshot showing the final results with you in Diamond 3? Keep in mind, your rank is fluid. So, if you checked your rank before the season ended, it's very possible others were still playing and surpassing your rank. That can potentially push you down to a lower rank.

>In those last few hours, others were playing that surpassed your rank, which pushed yours down. If you can't play during those last few hours, it would be good to raise your rank higher so you have a good buffer. That way if your rank changes, you still finish with better rewards than dropping to a lower rank.

EA_Aljo​ the game does not work like that. Other players getting ranked up does not push your rank down. You rank up via wins only. You rank down when you lose. Ranked Levels are not fluid.

Who are you? What have you done with Aljo? I'm pretty sure he knows how the game works... You're talking about Ranked like it's a squad battles leaderboard from 3 years ago.

In those last few hours, others were playing that surpassed your rank, which pushed yours down. If you can't play during those last few hours, it would be good to raise your rank higher so you have a good buffer. That way if your rank changes, you still finish with better rewards than dropping to a lower rank.

The packs you got are for season 5, not 4.

You get the packs for Ranked immediately. So you would have gotten the S4 packs already

This is my first time playing NHL, but I looked carefully and a few hours before season 4 ended I was diamond 3, and at the start of season 5 I received packs from bronze to gold 2, that's all. Unfortunately I didn't take a print screen of them, I opened them. I'm really sorry.

Hey there. Do you have a screenshot showing the final results with you in Diamond 3? Keep in mind, your rank is fluid. So, if you checked your rank before the season ended, it's very possible others were still playing and surpassing your rank. That can potentially push you down to a lower rank.