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Larrry_21's avatar
Larrry_21
Seasoned Newcomer
2 months ago

My Hockey Ultimate team got hacked/deleted

Hi! My NHL 26 Hut team got hacked/deleted and when I load up hut it says to start your ultimate team. Is there anyway to get the team back since I have out countless hours for the game already and just yesterday finished the first Hut champions. EA chat hasnt been helpful at all so is there any other way?

4 Replies

  • Larrry_21's avatar
    Larrry_21
    Seasoned Newcomer
    2 months ago

    I have proof of my team nd trphies and all but EA chat just says that they dont find any history with my team. It is literally in HUT champions leaderboards lol

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hello. Are you absolutely sure you're logging in to the right account? Make sure it's the same Xbox gamertag/PSN ID that you started playing on.

  • Larrry_21's avatar
    Larrry_21
    Seasoned Newcomer
    2 months ago

    Hello! Yes I am! I am starting to think that the club was just deleted and that is why there seems to be no progress and the EA advisors could not find anything. I really do not know. They told me the tech team would look into it but the case was closed with no fix text. I guess that was it then😬 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Can you send me a private message with your Xbox gamertag/PSN ID? I'll see if we can help with this. If it was deleted, unfortunately, we won't be able to recover it.

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