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Noo_namerty's avatar
Noo_namerty
Seasoned Novice
4 days ago

10 trial hours being wasted on errors

I purchased ea play to aquire 10 hours of trial time, which at least 2 hours out of it has been nothing but errors or games that don't count...  pretty sure we need to be given extra trial time to make up for these errors. By the time they 10 hours are up it will be at least 4 hours wasted in this manner. Unacceptable!! 

4 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 days ago

    Hi there. Can you tell me what errors you're getting and when you're getting them? If you can get a video, that would really help. Thanks!

  • Noo_namerty's avatar
    Noo_namerty
    Seasoned Novice
    4 days ago

    We've had "unexpected error" "unable to advance" errors. People stuck in the lobby not loading into the game " the team advanced without you" error.  2 blue screen app crashes and 3 games that we play that don't register 

  • Noo_namerty's avatar
    Noo_namerty
    Seasoned Novice
    4 days ago

    Oh and also there's a bug where you can't shoot the puck when you're around the net.. happened to me 6 times at least and the same for my winger.