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Anonymous's avatar
Anonymous
8 years ago

Constantly Disconnected from EA servers NHL 18 HUT mode

I've been constantly Disconnected from EA servers while playing or even browsing the menus in HUT mode. Sometimes I manage to complete a full game, but that's very rarely.. Never had issues with prev...
EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
8 years ago

Hello @kristsl

Sorry to hear about the issue you are having with NHL 18, when did this issue start to happen for you? 

Also, have you tried any form of troubleshooting? 

/Atic 

  • Anonymous's avatar
    Anonymous
    8 years ago
    Hello.
    Issue has appeared since I bought the game as started playing online.
    I have noticed the first crash with the server appears in about 5 minutes as I have turned on NHL HUT mode. After that it's random, but has happened often right before an ending in online game. That's very frustrating as I'm been thrown out the HUT mode, I have lost the game no matter what was the score, the opponent sees as I have discontinued the match and I don't get any EA pucks what so ever.. I tried a lot of the troubleshooting and unfortunately nothing has worked for me.
    Any suggestions?
      • Anonymous's avatar
        Anonymous
        8 years ago

        I am not able to play any online other than EASHL but all my other games work. My xbox is about 7 feet away from the router so its not anything wrong with my connection and my wifi works fine and everything is open. 

  • Justinsiper's avatar
    Justinsiper
    8 years ago
    It happened 2 months ago any it’s getting worse I getting sick of it can you fix it
  • Justinsiper's avatar
    Justinsiper
    8 years ago
    Yep it’s happened for month and not changing can you fix it my Xbox one console model 1540
  • Moppendeerus's avatar
    Moppendeerus
    8 years ago
    I just got disconnected from your servers on the dying seconds of the third period on hut champs. Which means I got placed lower than I was supposed to and this means I wont be able to get the better rewards. Please, fix your game or don't release another one
    • Anonymous's avatar
      Anonymous
      8 years ago
      Yeah this * is honestly unreal man. One night I’ll disconnect ten times in a row searching for a game and the next I can play ten straight maybe lagging out once, most times not even because of me. And there’s also plenty of times I’ll lag out where I don’t take an L which mean this is HAPPENING TO AO MANY OTHERS! FIX THIS ***********************!!!!
      • Anonymous's avatar
        Anonymous
        8 years ago

        Online play is terrible.  NHL 18 is the only game I have that constantly drops out.  It gets worse after each update they release.  Don't waste your time trying to call and get support or going through all the useless setting changes.  It's not your console or settings, the game has had online connection problems since day one.  Just cross your fingers they get it right in NHL 19, and hopefully spent some time on this issue and not just adding pond hockey.

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