Forum Discussion
Hello @kristsl
Sorry to hear about the issue you are having with NHL 18, when did this issue start to happen for you?
Also, have you tried any form of troubleshooting?
/Atic
- Anonymous8 years agoHello.
Issue has appeared since I bought the game as started playing online.
I have noticed the first crash with the server appears in about 5 minutes as I have turned on NHL HUT mode. After that it's random, but has happened often right before an ending in online game. That's very frustrating as I'm been thrown out the HUT mode, I have lost the game no matter what was the score, the opponent sees as I have discontinued the match and I don't get any EA pucks what so ever.. I tried a lot of the troubleshooting and unfortunately nothing has worked for me.
Any suggestions?- EA_Atic8 years ago
DICE Team
hey @kristsl
The game thinks that you disconnected because of lack of data sent to the game server.
I would recommend that you follow this link: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
If nothing of the steps works please come back to us. 🙂
/Atic
- Anonymous8 years ago
I am not able to play any online other than EASHL but all my other games work. My xbox is about 7 feet away from the router so its not anything wrong with my connection and my wifi works fine and everything is open.
- 8 years agoIt happened 2 months ago any it’s getting worse I getting sick of it can you fix it
- 8 years agoYep it’s happened for month and not changing can you fix it my Xbox one console model 1540
- 8 years agoI just got disconnected from your servers on the dying seconds of the third period on hut champs. Which means I got placed lower than I was supposed to and this means I wont be able to get the better rewards. Please, fix your game or don't release another one
- Anonymous8 years agoYeah this * is honestly unreal man. One night I’ll disconnect ten times in a row searching for a game and the next I can play ten straight maybe lagging out once, most times not even because of me. And there’s also plenty of times I’ll lag out where I don’t take an L which mean this is HAPPENING TO AO MANY OTHERS! FIX THIS ***********************!!!!
- Anonymous8 years ago
Online play is terrible. NHL 18 is the only game I have that constantly drops out. It gets worse after each update they release. Don't waste your time trying to call and get support or going through all the useless setting changes. It's not your console or settings, the game has had online connection problems since day one. Just cross your fingers they get it right in NHL 19, and hopefully spent some time on this issue and not just adding pond hockey.
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