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Anonymous's avatar
Anonymous
8 years ago

Constantly Disconnected from EA servers NHL 18 HUT mode

I've been constantly Disconnected from EA servers while playing or even browsing the menus in HUT mode. Sometimes I manage to complete a full game, but that's very rarely.. Never had issues with prev...
EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
8 years ago

Hello @kristsl

Sorry to hear about the issue you are having with NHL 18, when did this issue start to happen for you? 

Also, have you tried any form of troubleshooting? 

/Atic 

Anonymous's avatar
Anonymous
8 years ago
Hello.
Issue has appeared since I bought the game as started playing online.
I have noticed the first crash with the server appears in about 5 minutes as I have turned on NHL HUT mode. After that it's random, but has happened often right before an ending in online game. That's very frustrating as I'm been thrown out the HUT mode, I have lost the game no matter what was the score, the opponent sees as I have discontinued the match and I don't get any EA pucks what so ever.. I tried a lot of the troubleshooting and unfortunately nothing has worked for me.
Any suggestions?
    • Anonymous's avatar
      Anonymous
      8 years ago

      I am not able to play any online other than EASHL but all my other games work. My xbox is about 7 feet away from the router so its not anything wrong with my connection and my wifi works fine and everything is open. 

      • Anonymous's avatar
        Anonymous
        8 years ago
        Same thing here, unable to play for almost a week. HUT is the only game I play, so I'm very disappointed...

        I'm on Xbox One, and the server are marked as down on this page since Tuesday... https://help.ea.com/en/nhl/nhl-18/

        Will this be fixed at some point?

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