Game trial not allowing me to purchase full game(PS5)

vAchillesreborn

I’ve been having the exact same problem . Bought the standard early edition , realized you don’t get early access unless you buy the Dekuxe version . Got refunded for the standard , purchased the deluxe and said you aL ready  own another edition. Went through 3-4 PS techs and did everything they asked. Even a factory reset . Still no luck. Now I’ve been also in emails with the EA  tech support and no luck yet . Hope this gets figured out quick . 

@vAchillesReborn 

Thank you. I have passed this on to the team for review.

@Leeboy20 @jadenbrennan8 

Can you both send me a private message with the PSN IDs that are trying to make the purchase?

Same problem here ☹️

I also am having the exact same issue… PSN is Gwanzie

I’m having the exact same problem. So is it EA’s issue or PlayStation’s? Either way I’m just trying to give you my money for your game so please resolve this ASAP!

PSN ID: SLEEPLESS_KNIGHT

@CCM1977 

Do you have the trial installed? If so, can you try deleting it?

Hello I’m also having the issue with not being able to purchase the standard edition of NHL 25 after playing the trial. 

@EA_Aljo 

I have the exact same problem @EA_Aljo please help me Oggedakiing is ky psn