Hut infinite loading

@nhl14forlife100

This issue is being looked into by the studio, but for the moment it would be helpful if you could provide your GamerTag and a timestamp. The Timestamp would be the time/date of the last time you attempted to load HUT, this will help us looking into the issue.

Thanks 

Thanks for the timestamps, we've passed these on to help with the investigation.

We appreciate how frustrating this issue is and apologize for the inconvenience.

For others seeing these issues, we'd urge you to add your timestamps below.

Thank you

I called them 2 times in the last 3 days and honestly their customer service agents are totally ignorant of that matter. They kept trying to get me to go on their FAQ page or the ea.help.com or whatever bot answering type website they operate!

They made me lose my time, trying to sound busy over the phone while I was waiting for him for answers... The guy was obviously faking typing on his keyboard -- I can swear it was fake, no one types like that d****bag was!! Then, after maybe 2-3 minute of "waiting for him to open my file", I dared to ask him what he was actually doing? The guy just said that their systems were slow this morning!! Lol!! GOD!! Please, dude... YOUR WHOLE F****** BUSINESS MODEL is god d*** messed up, filled with incompetents like yourself and business moguls that are in the game industry only to satisfy their shareholders...

I was so pissed off and fed up of his *... But I stayed calm and polite, asking him how the company (EA) intends to compensate us for this game launch fail (once again!) ?? And the guy just kept trying to look like he owned the discussion and said that they we "working" on it and that we just have TO BE PATIENT !! What did you just said?? JUST BE PATIENT?!? I just spent 80$ on that NHL16 reskined roster update that you dare call a "NEW" game -- that doesn't even work properly yet (this is exactly what a BETA is, by the way), that lags 75% of the time, gorged with numerous bugs, glitches and other oddities... Seriously dude, you ask me to be PATIENT with you guys? Again?? For like ... The 20th years in a row??? F*** off!! I'm outta here!!!

I just wish 2K hadn't been crushed by EA's weight on the (poor and so little) hockey segment (market)!! I'd so ask for a refund and go grab myself a copy of 2K's NHL 17!! If only...