Community ManagerHi there, @kaczordbz
We can't remove the PSN ID from the account without verifying ownership as it is incredibly damaging. It will delete all progress on all EA games. This includes Ultimate Teams. The only way to potentially get access back is to go through the account recovery process. I see you're trying to do that, but are being told they can't grant access due to not providing enough information. The answers on the webform need to match the history of the account or it doesn't look like you own it so we can't recover it for you.
This is still a major issue. I've got a fraud EA account tied to my PSN also and after about a dozen attempts and being told they can't verify I own an EA account that I in fact don't because it's fraudulent. I give up I hope EA the best but after being treated like this. Best I can do is never give them another penny. Horrible customer service. Just robotic prompts and same BS over and over again.
