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NHL_Live_Support's avatar
NHL_Live_Support
Icon for NHL Team rankNHL Team
6 years ago

Post your FTRD information here! (Failed To Retrieve Data)

Hi there, If you are receiving an FTRD error message, please provide us with the following information.  Using this info, we can investigate what is causing this issue and help resolve it in a tim...
NHLiveSupport's avatar
NHLiveSupport
Icon for EA Staff rankEA Staff
6 years ago
@mimico_what This is great info. I will be passing this back to the Dev team. Would you be able to give a timestamp time (timezone) and date of when that 3v3 eashl club error took place as well?
mimico_what's avatar
mimico_what
6 years ago

@NHLiveSupport I've been giving this info to different members of your support team for almost a week now, so this Info has been available for awhile now.  You need a timestamp?  Pick any time between now and when the NHL 20 10 hr trial was released last week. I get the same error code every single time.

  • mimico_what's avatar
    mimico_what
    6 years ago

    @NHLiveSupport @But if you really need a time stamp...Sept 11 @ 10:40 PM EST 

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